Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for IMG 1004, 1010
| Main Specifications | |
|---|---|
| Product Description | Dialogic Pro Services Premium Per Unit Plan - extended service agreement - 1 year - shipment |
| Type | Extended service agreement |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Designed For | IMG 1004, 1010 |
| General | |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Details | |
| Service & Support | Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day ¦ Technical support - emergency consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - e-mail consulting - 1 year - response time: 4 business hours ¦ Technical support - phone consulting - 1 year - response time: 4 business hours - availability: business hours ¦ New releases update - 1 year |
| Compatibility Information | |
| Designed For | Dialogic IMG 1004, 1010 |