Extended service agreement - advance parts replacement - 3 years - shipment - response time: 1 business day - for P/N: 901-016-05
| Main Specifications | |
|---|---|
| Product Description | Dialogic Pro Services Silver Per Unit Plan - extended service agreement - 3 years - shipment |
| Type | Extended service agreement |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Return Shipment | At customer expense |
| Full Contract Period | 3 years |
| Response Time | 1 business day |
| Designed For | P/N: 901-016-05 |
| General | |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Return Shipment | At customer expense |
| Full Contract Period | 3 years |
| Response Time | 1 business day |
| Details | |
| Service & Support | Extended service agreement - advance parts replacement - 3 years - shipment - response time: 1 business day - 6 incidents ¦ Configuration - 3 years ¦ Installation - 3 years ¦ Technical support - phone consulting - 3 years - response time: 4 business hours - availability: business hours ¦ Product info support - e-mail consulting - 3 years - response time: 4 business hours - availability: business hours ¦ New releases update - 3 years |
| Compatibility Information | |
| Designed For | P/N: 901-016-05 |