Technical support - for SSH Tectia Server - volume - 100-249 licenses - phone consulting - 1 year - 24x7 - response time: 4 h
| Main Specifications | |
|---|---|
| Product Description | Tectia Premium 24x7 Support - technical support - for SSH Tectia Server - 1 year |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | SSH Tectia Server |
| License Pricing | Volume / 100-249 licenses |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | SSH Tectia Server |
| License Pricing | Volume / 100-249 licenses |
| Details | |
| Service & Support | Phone consulting - 1 year / 6 contacts - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 1 year / 6 contacts - response time: 24 hours - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year |