Extended service agreement (renewal) - replacement - 2 years - shipment - response time: NBD - for P/N: EX3000
| Main Specifications | |
|---|---|
| Product Description | ExaGrid Standard Customer Support and Maintenance - extended service agreement (renewal) - 2 years - shipment |
| Type | Extended service agreement (renewal) |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Designed For | P/N: EX3000 |
| General | |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Details | |
| Service & Support | Extended service agreement - replacement - 2 years - shipment - response time: next business day ¦ Technical support - phone consulting - 2 years - availability: 8 hours a day (9:00 AM - 6:00 PM) / Monday-Friday ¦ Technical support - e-mail consulting - 2 years - availability: 8 hours a day (9:00 AM - 6:00 PM) / Monday-Friday ¦ Technical support - remote monitoring - 2 years ¦ New releases update - 2 years |
| Compatibility Information | |
| Designed For | P/N: EX3000 |