Avaya Support Advantage Preferred Support plus Upgrade Advantage - extended service agreement - 1 year - shipment
Type
Extended service agreement
Service Included
Advance parts replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Pricing Type
Prepaid
General
Service Included
Advance parts replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Pricing Type
Prepaid
Details
Service & Support
Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD ¦ Technical support - remote diagnosis - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web knowledge base access - 1 year ¦ New releases update - 1 year
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