Extended service agreement - replacement - 3 years - shipment - 12x5 - response time: NBD - for P/N: 1ES0154
| Main Specifications | |
|---|---|
| Product Description | WD StorChoice Silver - extended service agreement - 3 years - shipment |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 12 hours a day / 5 days a week |
| Designed For | P/N: 1ES0154 |
| General | |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 12 hours a day / 5 days a week |
| Details | |
| Service & Support | Extended service agreement - replacement - 3 years - shipment - response time: NBD - availability: 12 hours a day (5:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - web support - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ New releases update - 3 years |
| Compatibility Information | |
| Designed For | P/N: 1ES0154 |