Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for P/N: NT-4000-MRI-SPM
| Main Specifications | |
|---|---|
| Product Description | Infoblox Premium Maintenance - extended service agreement - 3 years - shipment |
| Type | Extended service agreement |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Designed For | P/N: NT-4000-MRI-SPM |
| General | |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Details | |
| Service & Support | Extended service agreement - advance parts replacement - 3 years - shipment - response time: next business day ¦ Technical support - phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ Technical support - phone consulting - 3 years - response time: 1 hour - availability: 12 hours a day (6:00 AM - 6:00 PM) - priority 2 ¦ Technical support - phone consulting - 3 years - response time: 1 hour - availability: 12 hours a day (6:00 AM - 6:00 PM) - priority 3 ¦ Technical support - phone consulting - 3 years - response time: 1 hour - availability: 12 hours a day (6:00 AM - 6:00 PM) - priority 4 ¦ Product info support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - knowledge base access - 3 years ¦ New releases update - 3 years |
| Compatibility Information | |
| Designed For | P/N: NT-4000-MRI-SPM |