WD StorChoice Silver - extended service agreement - 1 year - shipment
Type
Extended service agreement
Service Included
Replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service Availability
12 hours a day / 5 days a week
Designed For
P/N: 1ES0241
General
Service Included
Replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service Availability
12 hours a day / 5 days a week
Details
Service & Support
Extended service agreement - replacement - 1 year - shipment - response time: NBD - availability: 12 hours a day (5:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - web support - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ New releases update - 1 year
Compatibility Information
Designed For
P/N: 1ES0241
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