Technical support - for Varonis Collector - EMC Select - 1-5 licenses - emergency phone consulting - 1 year - business hours - response time: 4 h
| Main Specifications | |
|---|---|
| Product Description | Varonis Software Subscription and Support - technical support - for Varonis Collector - 1 year |
| Service & Support | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | Business hours |
| Software Title | Varonis Collector |
| License Pricing | Volume / 1-5 licenses |
| Licensing Program | EMC Select |
| General | |
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | Business hours |
| Software | |
| Software Title | Varonis Collector |
| Installation Type | Locally installed |
| License Pricing | Volume / 1-5 licenses |
| Licensing Program | EMC Select |
| Details | |
| Service & Support | Emergency phone consulting - 1 year - response time: 4 business hours / Monday-Friday - 2 named contacts / severity level 1 ¦ Phone consulting - 1 year - response time: 6 business hours / Monday-Friday - 2 named contacts / severity level 2 ¦ Phone consulting - 1 year - response time: 24 business hours / Monday-Friday - 2 named contacts / severity level 3 ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Major upgrades - 1 year ¦ Emergency e-mail consulting - 1 year - response time: 4 business hours / Monday-Friday - 2 named contacts / severity level 1 ¦ E-mail consulting - 1 year - response time: 6 business hours / Monday-Friday - 2 named contacts / severity level 2 ¦ E-mail consulting - 1 year - response time: 24 business hours / Monday-Friday - 2 named contacts / severity level 3 ¦ Web support - 1 year - response time: 4 business hours / Monday-Friday - 2 named contacts / severity level 1 ¦ Web support - 1 year - response time: 6 business hours / Monday-Friday - 2 named contacts / severity level 2 ¦ Web support - 1 year - response time: 24 business hours / Monday-Friday - 2 named contacts / severity level 3 |