Technical support - for Cortex Xpanse Expander - phone consulting - 24x7
| Main Specifications | |
|---|---|
| Product Description | Palo Alto Networks Premium Success Plan - technical support - for Cortex Xpanse Expander |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Cortex Xpanse Expander |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Cortex Xpanse Expander |
| Installation Type | Hosted |
| Hosted Service Type | SaaS |
| Details | |
| Service & Support | Phone consulting - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web knowledge base access ¦ Online training |