Technical support - phone consulting - 3 months - 12x5 - response time: 4 business hours
| Main Specifications | |
|---|---|
| Product Description | Digi Expert Support for Partners - technical support - 3 months |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 3 months |
| Response Time | 4 business hours |
| Service Availability | 12 hours a day / 5 days a week |
| General | |
| Service Included | Phone consulting |
| Full Contract Period | 3 months |
| Response Time | 4 business hours |
| Service Availability | 12 hours a day / 5 days a week |
| Details | |
| Service & Support | Technical support - phone consulting - 3 months - response time: 4 business hours - availability: 12 hours a day / Monday-Friday ¦ Technical support - e-mail consulting - 3 months - availability: 12 hours a day / Monday-Friday ¦ Technical support - web support - 3 months - availability: 12 hours a day / Monday-Friday ¦ Technical support - web knowledge base access - 3 months ¦ New releases update - 3 months ¦ Troubleshooting - 3 months - 5 hours |