WatchGuard Standard Support - extended service agreement (renewal) - 1 year - shipment
Type
Extended service agreement (renewal)
Service Included
Advance hardware replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next day
Designed For
Firebox T85-PoE
General
Service Included
Advance hardware replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next day
Details
Service & Support
Extended service agreement - advance hardware replacement - 1 year - shipment - response time: next day ¦ Technical support - phone consulting - 1 year - response time: live call - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 1 year - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity high ¦ Technical support - phone consulting - 1 year - response time: 8 h - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Technical support - phone consulting - 1 year - response time: 24 h - availability: 24 hours a day / Monday-Sunday - severity low ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year
Compatibility Information
Designed For
WatchGuard Firebox T85-PoE
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