Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Poly RealPresence Utility Cart 500 Group 500-720p
Business processes rely heavily on virtual collaboration tools making your unified communications environment a top priority. You need a support team that understands your unique environment and specific needs. Our Elite Service provides a holistic support strategy, optimizing performance and increasing your return on investment.
The service plan includes a variety of support options such as phone consulting, allowing users to easily resolve issues with expert assistance. Inspection services further enhance the reliability of the video conferencing device, ensuring optimal performance.
With 24 hours a day support and service available every day of the week, users can rely on consistent assistance whenever needed, making it an ideal choice for businesses that operate across different time zones.
The inclusion of advance parts replacement in the service agreement helps to reduce downtime. This feature ensures that any necessary components are provided promptly, allowing for quick repairs and minimal interruptions to video conferences.
| Main Specifications | |
|---|---|
| Product Description | Poly Elite Premier - extended service agreement - 1 year - shipment |
| Type | Extended service agreement |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Designed For | Poly RealPresence Utility Cart 500 Group 500-720p |
| General | |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Details | |
| Service & Support | Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day ¦ Technical support - phone consulting - 1 year - availability: business hours / Monday-Friday ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - inspection - 1 year - availability: business hours ¦ New releases update - 1 year |
| Compatibility Information | |
| Designed For | Poly RealPresence Utility Cart 500 Group 500-720p |